Annotation Box – Privacy Policy

Your privacy and the security of your data are of the utmost importance to us. This Privacy Policy explains how Annotation Box (“Annotation Box,” “we,” “us,” or “our”) collects, uses, and protects your information when you use our website and our data annotation services (collectively, the “Services”). By using our Services, you agree to the collection and use of information as described in this policy.

We collect different types of information for various purposes to provide and improve our Services to you.

• Personal Information: When you contact us, create an account, or request a service, we may ask for personally identifiable information, such as your name, email address, phone number, and company name. We collect this by fair and lawful means, with your knowledge and consent.
• Client Data: Any data, including images, text, video, or other materials, that you upload to receive our annotation services (“Client Data”) is treated as strictly confidential. We do not own your Client Data.
• Usage Data & Cookies: To improve your experience, we may use cookies and similar tracking technologies. A cookie is a small text file our site may place on your computer to remember your preferences. Our website may also use services like Google Analytics to transmit website traffic data to its servers. This data is aggregated and not used to identify individual users. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use the collected information for the following purposes:

• To Provide Services: To perform the data annotation services you have requested and fulfill our contractual obligations.
• To Manage Your Account: To communicate with you about your account, projects, and support requests.
• For Security: To protect Client Data and our platform from loss, theft, and unauthorized access or modification. Our SOC 2 Type 1 certification validates our security posture.
• To Improve Our Website: To understand website traffic and usage patterns to enhance the user experience.

Protecting your data is a core principle of our business.

• We implement and maintain robust administrative, technical, and physical security measures to protect all data we store.
• We do not share any personally identifying information publicly or with third parties, except when required by law.
• Client Data is never shared. It is accessed only by our trained, in-house workforce, who are bound by strict confidentiality agreements.

We retain your Personal Information and Client Data only for as long as necessary to provide you with your requested service, fulfill our legal obligations, or resolve disputes.

As a GDPR-compliant organization, we are committed to upholding your data protection rights. Depending on your location, you may have the following rights regarding your personal information:

• The right to access, update, or delete the information we have on you.
• The right of rectification.
• The right to object to processing.
• The right of data portability.
• The right to withdraw consent.

To exercise any of these rights or if you have any questions regarding your data, please contact our Data Protection Officer (DPO).

Our website may link to external sites that we do not operate. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

If you have any questions about this Privacy Policy or how we handle your personal data, please do not hesitate to contact us.

• For general inquiries: contact@annotationbox.com