Annotation Box
Annotation Box

How LoveConnect Global Elevated Trust and Safety with Annotation Box’s Content Moderation

“Before partnering with Annotation Box, we were constantly worried about the sheer volume of content and the sophisticated tactics of bad actors on our platform… Annotation Box is a critical partner in our success.”

— Isabella Rossi, Head of Trust & Safety, LoveConnect Global

Download Case Study
AI-driven solutions enhancing user trust, safety, and content moderation on online dating

Problem

LoveConnect Global, a global dating platform with millions of users, faced overwhelming challenges in moderating vast amounts of user-generated content (profiles, chats, videos). This led to issues with explicit content, sophisticated scams, harassment, and fake profiles, compromising user safety, trust, and brand reputation while straining their internal moderation resources.

Solution

Annotation Box implemented specialized Content Moderation Services for Dating Websites. This involved a dedicated, highly trained human-in-the-loop team proficient in identifying nuanced threats and cultural sensitivities, supported by AI for efficient pre-screening. The solution provided customized guidelines, multilingual capabilities, and 24/7 scalability for rapid response to critical incidents.

Result

LoveConnect Global achieved a 98% reduction in inappropriate content, significantly enhanced user trust and retention, and fostered a safer, more engaged dating community. Their platform now consistently adheres to global online safety regulations.

Bottom Line Impact

$300,000+

Estimated annual savings in operational costs by streamlining content moderation.

Enabled

An increase in user loyalty, positive engagement metrics, and stronger brand reputation.

Benefits

Delivered a robust, compliant, and scalable content moderation solution.

You Might Also Like

AnnotationBox and the Large Clothing Retailer

AnnotationBox and the Large Clothing Retailer

AnnotationBox and the Major Financial Institution
Use of AI in Logistics & Inventory Management
AnnotationBox and the Major Financial Institution
AnnotationBox and the Major Financial Institution